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When situations require understanding and compassion, interacting with a human employee can be much more valuable. Chat may also have difficulty generating answers to complex queries and conflict situations. The use of AI in customer service therefore requires constant monitoring and supervision so that the tool generates content in line with company policies and ethical standards . What are the costs associated with implementing and using ChatGPT in my business? The costs associated with implementing and using ChatGPT in your business may vary significantly depending on many factors, such as the scope of implementation, company size and technology provider.
The main costs associated with ChatemGPT are the license to use the tool, integration with existing systems, staff training, monitoring, development and adaptation to current trends, and infrastructure costs. AI in brand communication Middle East Mobile Number List and work optimization – interview with Kliniki.pl We are talking to Marcin Fiedziukiewicz - President of the Management Board of Klinika.pl. Find out how AI technology helped achieve effectiveness in call analysis and process automation, and how Kliniki.pl turned the challenge into an innovative product. What were the initial motivations for using AI at Kliniki.pl? Kliniki.pl is a medical marketplace where patients most often contact a medical facility by phone. Our business model is to settle accounts based on scheduled medical, dental or diagnostic visits. Therefore,
we had to find a solution that allows us to very precisely analyze what is happening during a telephone conversation between a medical facility and a patient. That is why years ago we started looking for solutions that would automate the process of analyzing such telephone calls as much as possible. The beginnings were difficult. We looked for solutions from external vendors, but most of the solutions were very ineffective. To illustrate this. The basic information for us is whether the patient made an appointment during the conversation or not. Because the patient can call about many other matters. For us, the visit is crucial. The first solutions we tried to implement had an effectiveness of . This means that the machine detected only of scheduled .
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