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Salesforce India
Get our monthly newsletter for the latest business insights.It takes more than just good products or services to win loyal customers. The companies that retain customers are those that offer a customer experience that is personalised and customised to each customer. Salesforce Customer 360 is designed to help you keep customers at the centre of your business, so you can connect with them 1:1 at scale.
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What is Salesforce Customer 360?
Salesforce Customer 360, the world’s #1 CRM platform, unites the entire organisation — from marketing and sales to service, commerce, and IT teams. AllSalesforce products and integrated third-party apps together form Salesforce Customer 360, providing all teams with a single, shared view of all customers.
By helping track customers’ online activities, interactions with the company, and other customer data across touchpoints, Salesforce Customer 360 gives each team the information they need to collaborate better and do their best work. And, in turn, provideconnected, consistent customer experiences at scale.
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